Our hire terms and conditions:

  1. We need a large, flat area available to set up our Inflatables (7m x 7m - including a 1m clearance around the inflatables), the area cannot be sloped at all. We will also not set up in muddy areas. Our party houses are currently secured by ground pegs, therefore must be set up on a soft surface (i.e grass/fine gravel). Please make sure your setup area is already clear of any garden furniture or any obstructing objects. At this present time, we cannot safely inflate our tents on concrete/hard surfaces however we are looking for solutions. 

2. We also need a power source available within 20m of the set up site. Extension cords, power boards etc will all be provided to run the set ups. If you don't have power available within 20m of the set up site, then it is your responsibility to source a generator and have that ready when we arrive for set up. 

3. Internet access or pre-downloaded playlists will need to be available for music videos on the Projector (or movies on Netflix etc). The Hyperboom is Bluetooth, so a Bluetooth device for music only will also be required. 

4. All our inflatables are smoke/vape free. Anything that can damage our inflatables (flammable or sharp objects) should be kept well away. Water/liquids should also not be consumed near any of our electrical gear. 

5. Payment Plans: Talk to us about payment plan options. We can provide flexible payment plans as long as your booking is paid off within 7 days of your booking date.  

6. Payment of invoices: All invoices need to be paid, in full, 7 days before your event. Non-payment in full, will mean your event is automatically cancelled. 

7. Cancellation: Once an event is booked/paid for - any cancellation on the hirer's behalf will require a 50% cancellation fee (of the full invoiced amount).

8. Weather: Our inflatables are not waterproof, therefore if rain is scheduled the day of your event  and you are booked outdoors, this will unfortunately be automatically cancelled.

Similar to rain, our inflatables also cannot go up when the weather is too hot, therefore any event that is booked for outdoors, will be also be automatically cancelled if it is set to be too hot on the day.

We will update you the morning of your booking. You will then have the option of moving your event indoors (if you have the capacity to), rescheduling to another available date or cancelling your booking (less a $50 cost and admin fee). 

9. Product Protection: As we are leaving our gear with you overnight (our Inflatables, Hyperboom, Projector, extension cords and leads etc) it is the hirer's responsibility to ensure these are looked after and returned to us in the condition they are given. Any damage to our equipment may be invoiced to you and legal action may be pursued (if non compliant). 

10. Liability Waiver: Although due diligence is taken on set up and take down, Pump It Up Parties Ltd accept no liability from injuries or death that may occur due to misuse of our equipment.

11. Pump It Up Parties do not provide fire extinguishers for unsupervised hire. This is the responsibility of the hirer to ensure adequate fire protection is available. 

12. At the time of setup, a Responsibility Handover will be done with a team member and the hirer (or other suitable person). If this is refused, the booking will be cancelled and a 100% cancellation fee will occur and our goods will be removed from site. 

Hiring from us shows your acceptance of the terms and conditions and we will ask if you have read and accept these before we confirm your booking.